Pestige Ltd
‍Last updated: 5th September 2025

‍At Pestige Ltd (“Pestige,” “we,” “our,” or “us”), we respect and protect the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit https://www.pestige.com or use our services. We are committed to complying with the UK GDPR, the Data Protection Act 2018, and all applicable privacy laws.

1. Information We Collect
We may collect the following types of information: Personal details (name, company name, email address, phone number, billing address). Service information (records of pest control, inspections, or training booked with us). Payment information (processed securely via trusted third-party providers – we do not store card details). Technical data (IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website). Cookies (small files stored on your device to improve browsing experience and website performance).

2. How We Use Your Information
We use your information to:Provide pest control, food safety, and training services.Respond to enquiries and provide quotations.Process payments and manage invoices. Send service reports, compliance certificates, and appointment reminders. Improve our website and customer experience. Comply with legal and regulatory obligations.

3. Legal Basis for Processing
We process personal data under the following lawful bases:Contractual necessity – to deliver our services to you.Legal obligation – to comply with laws and regulations.Legitimate interests – to improve our services and maintain client relationships. Consent – where required for marketing communications (you can withdraw at any time).

4. Sharing Your Information
We do not sell or rent your data. We may share your information with: Trusted third-party service providers (IT, hosting, payment processors). Regulatory bodies where legally required.Our insurers, auditors, or legal advisors, if necessary. All third-party providers are required to handle your data securely and in compliance with the law.

5. Data Retention
We keep personal data only for as long as necessary to fulfil the purposes outlined in this policy. Service records may be retained for legal and compliance purposes. Marketing data will be retained until you unsubscribe or withdraw consent.

6. Cookies & Tracking
Our website uses cookies to: Enable core functionality.Analyse website traffic and performance.Improve user experience. You can disable cookies in your browser settings, but some features may not function correctly.

7. Your Rights
Under the UK GDPR, you have the right to: Access the personal data we hold about you.Request correction of inaccurate or incomplete data. Request deletion of your personal data (“right to be forgotten”). Restrict or object to certain data processing. Request transfer of your data to another provider.Withdraw consent for marketing at any time. To exercise your rights, contact us using the details below.

8. Data Security
We implement appropriate technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse.

9. International Transfers
We primarily store and process your data within the UK. If data is transferred outside the UK/EEA, we ensure adequate safeguards are in place.

10. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:📧 Email: info@pestige.com
📞 Phone: 02081 447 229
🏢 Address: Pestige Ltd, PO Box 115 Morden, SM4 4LR

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

12. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be available on this page with the revised date.